You can’t use RDP if it’s disabled or misconfiguredĮspecially when troubleshooting user problems, being able to see exactly what the user is doing is obviously very beneficial.You cannot view the remote user’s current desktop.Remote Desktop has a few disadvantages though, especially when it comes to the IT help desk: And why wouldn’t it be? It’s built into Windows, there is no additional cost, and it’s usually quite efficient (=fast) – even over slower connections. When the need arises to remotely log into a (Windows) host on the network, Microsoft’s Remote Desktop application (which utilizes Microsoft’s RDP protocol – not RFB) is usually the default choice. ![]() Olivetti (unlike Oracle) isn’t much known outside of Italy/Europe, and the ORL was ultimately closed in 2002 after being acquired by AT&T. The RFB (Remote Framebuffer) protocol which VNC relies on, was developed around 1998 by Olivetti & Oracle Research Labs. ![]() Almost everyone in IT has heard of VNC – which actually stands for “Virtual Network Computing”.
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